Ipsos Forward Research, St. Louis, MO

Director of Client Services

2002 –2011

• Directed client services for $10 million agricultural division of an international marketing research corporation.
• Grew new business base, expanded into strategic industries, won loyalty of client base, aggressively marketed firm’s capabilities, successfully targeted and won major Fortune 500 clients.
• Hands-on design and copywriting of brochures, booklets, press releases, print ads and direct mail, with top-level oversight of new logo, web design.
• Moderated focus-groups, conducted in-depth interviews, promoted agency through trade show networking.